Privacy Policy

Thank you for using Ready2Drivee. Your privacy matters. This policy explains what data the app and website collect, why, and how we use it.

Information we collect

We do not collect personal information directly through the app. When you contact us through the support form on our website, we collect the details you choose to provide.

• Support form data — your name, email address, topic, and message when you contact us through the website support form. This is used only to respond to your inquiry.
• Device & technical data — device model, operating system, app version, and other diagnostic information.
• Usage data — events like screens viewed, session length, and basic interaction metrics.
• Crash reports — stack traces and environment details used to fix issues.
• Advertising identifiers — when ads are shown, AdMob may use advertising IDs to serve ads and provide ad reporting.

Third-party services we use

We use the following services inside the app:

• Firebase Analytics — for basic app analytics and usage measurement.
• Firebase Crashlytics — for crash reporting and diagnostics.
• Google AdMob — to serve ads and help fund app development.

These services are provided by third parties and are governed by their own privacy policies. If you want full details about what they collect and how they use data, please review their official privacy pages.

How we use information

• Respond to support questions you send through our website contact form.
• Improve app stability and performance.
• Understand general usage patterns so we can make better design and product decisions.
• Serve and measure advertising through AdMob.

Support and contact data

Messages submitted through the support form on ready2drivee.com (name, email address, topic, and message) are not stored on our website. When you submit, the details open in your WhatsApp app, addressed to our support number, and are only sent when you tap send. The message is handled by WhatsApp, which is governed by WhatsApp’s own privacy policy. To request deletion of your support data, contact us at support@ready2drivee.com.

Your privacy choices

We do not sell or share your personal information. Ready2Drivee only uses third-party services (Firebase Analytics, Crashlytics, and AdMob) to improve performance and show ads. You can review their privacy policies to learn more about how they handle data.

Children’s privacy

Our app is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can take action.

Data security

Support form submissions are opened in WhatsApp and handled by WhatsApp’s encryption and security practices. This website does not store the information you enter in the support form. We rely on Google/Firebase security practices for the technical protection of the limited data collected by those services. We do not collect personal information through the app itself.

Changes to this policy

We may update this Privacy Policy from time to time. When we make material changes, we will post the updated policy here with a new effective date.

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